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Centralized Email Response Management System

One Shared Inbox for All Campaigns and Clients.

View all replies from multiple mailboxes in a master inbox

No need to switch accounts - one login shows everything.

Use this as a shared inbox tool across teams or clients.

Tag replies automatically or manually by sentiment or context.

Book A Demo

Smart Filters & Bulk Actions for Campaign Visibility

Review and Act on Replies Faster With Custom Views.

Filter conversations by sender, tag, reply type, campaign, or time.

Apply bulk actions like tag, assign, archive, reply, or forward.

Prioritize hot leads instantly with intent-based filters.

Handle 1000s of replies daily without chaos.

What Our Customers Say

I can upload hundreds of email accounts, send thousands of cold emails per day, and still have an organized master inbox. This is unseen with any other tool on the market today. I looked...

Mykyta

CEO, Yell Cut

4.5
I've personally built a sales engagement platform similar to Smartlead, and I am genuinely blown away by the scalability, functionality and more. We're a B2B Lead Gen Agency, and we primarily use cold email to generate leads for our clients. We're on track to double our best month in terms of client results.

Nick A.

Founder, Leadbird.io

4.5
Smartlead is an innovative cold email platform that helps me reach out to potential clients. There are easy-to-use templates, powerful automation tools, and intuitive analytics for email warming and campaign analytics. It provides me with everything I need to maximize my cold email campaigns.

Reggie B.

Sales Director - Financial Institution Solutions Saggezza, Inc.

4.5
Smartlead is an absolute game-changer! With its exceptional features and support from the Smartlead team, I've experienced remarkable success. The customizable platform and cost-effective pricing have revolutionized our cold emailing game. I would rate it 10 out of 10 for satisfaction. A must-have tool for any B2B agency!

Romain Osman

Co-Founder, Five Element

4.5
Innovative, reliable, and Suitable For Technical and Non-Technical Users. SmartLead's ability to help me land in the primary inbox and automate the laborious parts of my workflow is brilliant. The customer support is incredibly good, I've had some great feedback on my cold email campaigns.

Ryane Tully

Co-founder, Pitchlane

4.5
Hands down the best cold email software. Smartlead is amazing, this is the best tool if you want to cold email at scale and land in the inbox. The team is super responsive with great support. While there is a learning curve to cold email, they really built a great foundation to make it as simple as possible. I am sending over 2k emails a day!!! absolute game changer for my business.

Eden Einav

Account Executive, B.I.G. Charity Law Group Professional Corporation

4.5
Intuitive. Game-Changing. POWERFUL. Analytics, spintax, A/B testing, quick personalization. This is a game changer if you send cold email campaign. Grateful to this team for building a product that has changed our day to day. 🚀

David Borman

Senior Account Executive, Key Outreach

4.5
The best outbound email marketing software. Customer support - they are so responsive and helpful Features - you can add multiple email domains to the same account.

Bojan Najdov

Founder, Lambda Group

4.5
Smartlead has been extremely helpful with seamlessly onboarding clients, warming up their accounts, and prepping campaigns to send at high volumes while maintaining high deliverability. There are multiple features that allow me to track performance over time and understand when it is time for me to make adjustments, and Vaibhav is constantly making improvements/upgrades to the platform which gives me all the more faith in the future of this great tool.

Dino Knezovic

Founder, Office Optim

4.5
Smartlead is absolutely amazing! The software is easy to understand I am not a techie but directly understand everything and if you really have a question the team always helps instantly. Additionally I love all the features. Like I said for me as a lead generation agency the software gives me everything I need and much more.

Johannes Fessler

CEO, Rock Solid Lead Generation

4.5
Terrific platform for agencies. The platform is intuitive and makes it easy to manage multiple client accounts. I love the email warmup feature, the sub-accounts, and the branded client portal. Deliverability and analytics are solid. Great customer support.

Kris Sharma

Founder, Webinar Dude

4.5
Total game changer for cold outreach. Packed with features: Spintax, Rotating Inboxes, AI Email Categorization, Subsequences, Tagging, and Whitelabeling. Their team is SUPER responsive and implements changes quickly, and it is the most reliable cold email tool I've ever used.

Matthew Lucero

Founder, Anevo Marketing

4.5
Best Cold Email Marketing Tool for individuals as well as agencies. Smartlead has simplified email marketing to another infinity. With their domain rotation, email warmups and unified inbox, this is an absolute gamechanger in the industry right now. With such an affordable pricepoint, they really offer you the best bang for the buck and superseeds any email automation tool in the market like salesloft/outreach or reply. Vaibhav is more than just an amazing guy, who is super helpful and approachable. This tool would guarenteed be the next best thing in the market and the best part is they never stop innovating. Complete no brainer to opt for this against any other tool that you are using for email outreach at the current moment. Trust me you wouldn't be disappointed. Review collected by and hosted on G2.com.

Abhishek Basu

Account Executive, Leadzilla

4.5
Best cold email tool in the game. Most user friendly cold email tool I've used to date. Super easy to set up, love the bulk upload feature to add multiple domains at once and support is impeccable. They respond so fast it's unreal. Review collected by and hosted on G2.com.

Serdar Tufan

Owner, FunnelVision

4.5
I just ended my 2 year search for the right cold emailing platform with Smartlead. A stand alone tool for cold emailing unlike anything else in the market. And it looks like they're only getting started. Now I can finally train my VAs on just one platform instead of bouncing between several like they used to for different things.

Cliff Coelho

Owner, Storydriven.video

4.5
Best cold outbound email software out there. Everything, is fast, reliable, scalable, you can also white-label, amazing analytics and never breaks like other similar competitors. Never once I went in spam in the last 4 months of using it.

Arnold Koci

CEO, Acquisizioneclienti.it

4.5
Smartlead is an absolute game-changer! With its exceptional features and support from the Smartlead team, I've experienced remarkable success. The customizable platform and cost-effective pricing have revolutionized our cold emailing game. I would rate it 10 out of 10 for satisfaction. A must-have tool for any B2B agency!

Romain Osman

Co-Founder, Five Element

4.5
Our campaigns weren't just about reaching out, but reaching out right, and Smartlead helped us achieve this. It has added immense value to our business by prioritizing email deliverability and customer needs. I would rate it a 9 out of 10

Lucas Maliczak

Outbound Lead & Partner, Peakora

4.5
Smartlead is simply amazing. They constantly improve their product and bring new features that make the cold email software even more complete. If you're a big automation enthusiast like me, there are no other cold email tools on the market that allow you to 100% automate your business as Smartlead does.

René-Karl Lambert

Founder, WindGrowth

4.5
Intuitive. Game-Changing. POWERFUL. Analytics, spintax, A/B testing, quick personalization. This is a game changer if you send cold email campaign. Grateful to this team for building a product that has changed our day to day. 🚀

David Borman

Senior Account Executive, Key Outreach

4.5
The best outbound email marketing software. Customer support - they are so responsive and helpful Features - you can add multiple email domains to the same account.

Bojan Najdov

Founder, Lambda Group

4.5
Smartlead has been extremely helpful with seamlessly onboarding clients, warming up their accounts, and prepping campaigns to send at high volumes while maintaining high deliverability. There are multiple features that allow me to track performance over time and understand when it is time for me to make adjustments, and Vaibhav is constantly making improvements/upgrades to the platform which gives me all the more faith in the future of this great tool.

Dino Knezovic

Founder, Office Optim

4.5
Smartlead is absolutely amazing! The software is easy to understand I am not a techie but directly understand everything and if you really have a question the team always helps instantly. Additionally I love all the features. Like I said for me as a lead generation agency the software gives me everything I need and much more.

Johannes Fessler

CEO, Rock Solid Lead Generation

4.5
Terrific platform for agencies. The platform is intuitive and makes it easy to manage multiple client accounts. I love the email warmup feature, the sub-accounts, and the branded client portal. Deliverability and analytics are solid. Great customer support.

Kris Sharma

Founder, Webinar Dude

4.5
Total game changer for cold outreach. Packed with features: Spintax, Rotating Inboxes, AI Email Categorization, Subsequences, Tagging, and Whitelabeling. Their team is SUPER responsive and implements changes quickly, and it is the most reliable cold email tool I've ever used.

Matthew Lucero

Founder, Anevo Marketing

4.5
Best Cold Email Marketing Tool for individuals as well as agencies. Smartlead has simplified email marketing to another infinity. With their domain rotation, email warmups and unified inbox, this is an absolute gamechanger in the industry right now. With such an affordable pricepoint, they really offer you the best bang for the buck and superseeds any email automation tool in the market like salesloft/outreach or reply. Vaibhav is more than just an amazing guy, who is super helpful and approachable. This tool would guarenteed be the next best thing in the market and the best part is they never stop innovating. Complete no brainer to opt for this against any other tool that you are using for email outreach at the current moment. Trust me you wouldn't be disappointed. Review collected by and hosted on G2.com.

Abhishek Basu

Account Executive, Leadzilla

4.5
Best cold email tool in the game. Most user friendly cold email tool I've used to date. Super easy to set up, love the bulk upload feature to add multiple domains at once and support is impeccable. They respond so fast it's unreal. Review collected by and hosted on G2.com.

Serdar Tufan

Owner, FunnelVision

4.5
I just ended my 2 year search for the right cold emailing platform with Smartlead. A stand alone tool for cold emailing unlike anything else in the market. And it looks like they're only getting started. Now I can finally train my VAs on just one platform instead of bouncing between several like they used to for different things.

Cliff Coelho

Owner, Storydriven.video

4.5
Best cold outbound email software out there. Everything, is fast, reliable, scalable, you can also white-label, amazing analytics and never breaks like other similar competitors. Never once I went in spam in the last 4 months of using it.

Arnold Koci

CEO, Acquisizioneclienti.it

4.5
Smartlead is an absolute game-changer! With its exceptional features and support from the Smartlead team, I've experienced remarkable success. The customizable platform and cost-effective pricing have revolutionized our cold emailing game. I would rate it 10 out of 10 for satisfaction. A must-have tool for any B2B agency!

Romain Osman

Co-Founder, Five Element

4.5
Our campaigns weren't just about reaching out, but reaching out right, and Smartlead helped us achieve this. It has added immense value to our business by prioritizing email deliverability and customer needs. I would rate it a 9 out of 10

Lucas Maliczak

Outbound Lead & Partner, Peakora

4.5
Smartlead is simply amazing. They constantly improve their product and bring new features that make the cold email software even more complete. If you're a big automation enthusiast like me, there are no other cold email tools on the market that allow you to 100% automate your business as Smartlead does.

René-Karl Lambert

Founder, WindGrowth

4.5
Total game changer for cold outreach. Packed with features: Spintax, Rotating Inboxes, AI Email Categorization, Subsequences, Tagging, and Whitelabeling. Their team is SUPER responsive and implements changes quickly, and it is the most reliable cold email tool I've ever used.

Matthew Lucero

Founder, Anevo Marketing

4.5
Best Cold Email Marketing Tool for individuals as well as agencies. Smartlead has simplified email marketing to another infinity. With their domain rotation, email warmups and unified inbox, this is an absolute gamechanger in the industry right now. With such an affordable pricepoint, they really offer you the best bang for the buck and superseeds any email automation tool in the market like salesloft/outreach or reply. Vaibhav is more than just an amazing guy, who is super helpful and approachable. This tool would guarenteed be the next best thing in the market and the best part is they never stop innovating. Complete no brainer to opt for this against any other tool that you are using for email outreach at the current moment. Trust me you wouldn't be disappointed. Review collected by and hosted on G2.com.

Abhishek Basu

Account Executive, Leadzilla

4.5
Best cold email tool in the game. Most user friendly cold email tool I've used to date. Super easy to set up, love the bulk upload feature to add multiple domains at once and support is impeccable. They respond so fast it's unreal. Review collected by and hosted on G2.com.

Serdar Tufan

Owner, FunnelVision

4.5
I just ended my 2 year search for the right cold emailing platform with Smartlead. A stand alone tool for cold emailing unlike anything else in the market. And it looks like they're only getting started. Now I can finally train my VAs on just one platform instead of bouncing between several like they used to for different things.

Cliff Coelho

Owner, Storydriven.video

4.5
Best cold outbound email software out there. Everything, is fast, reliable, scalable, you can also white-label, amazing analytics and never breaks like other similar competitors. Never once I went in spam in the last 4 months of using it.

Arnold Koci

CEO, Acquisizioneclienti.it

4.5
Smartlead is an absolute game-changer! With its exceptional features and support from the Smartlead team, I've experienced remarkable success. The customizable platform and cost-effective pricing have revolutionized our cold emailing game. I would rate it 10 out of 10 for satisfaction. A must-have tool for any B2B agency!

Romain Osman

Co-Founder, Five Element

4.5
Our campaigns weren't just about reaching out, but reaching out right, and Smartlead helped us achieve this. It has added immense value to our business by prioritizing email deliverability and customer needs. I would rate it a 9 out of 10

Lucas Maliczak

Outbound Lead & Partner, Peakora

4.5
Smartlead is simply amazing. They constantly improve their product and bring new features that make the cold email software even more complete. If you're a big automation enthusiast like me, there are no other cold email tools on the market that allow you to 100% automate your business as Smartlead does.

René-Karl Lambert

Founder, WindGrowth

4.5

Automated Email Replies and Trigger-Based Sequences

Respond with Automated Email Replies - No Manual Work.

Detect and tag OOO, bounce, and unsubscribe replies automatically.

Trigger custom workflows when keywords like “interested” appear.

Route leads into follow-up sequences or booking calendars.

Automate first-touch responses or re-engagement based on behavior.

Start Free TrialBook A Demo

Email Management System Built for Scale

Work across clients in a single agency with client dashboards.

Assign replies to specific teammates for quick resolution.

Add internal comments for lead context and handoffs.

Collaborate in one place instead of scattered inboxes.

Fully white-labeled for agency client dashboard workflows.

Higher Engagement, Better Results

Smartlead helped us scale to millions of emails with strong deliverability. The unlimited sending, easy inbox warm-up, and flexibility with custom tracking domains make it perfect for high-volume outbound. The UI is clean and the team ships updates fast. Workflows are intuitive, support is responsive, and Smartlead keeps improving with features that actually matter—like inbox rotation, blacklist monitoring, and advanced reply detection.

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Gabriel M.

Founder, CEO - Reachflow

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Email Reporting Dashboard With CRM and Slack Integrations

Track Performance, Sync Data, and Improve Campaigns .

Push replies into your CRM with full thread context.

Get real-time Slack alerts when leads respond or show interest.

Sync data with Google Sheets automatically.

Measure reply volume, bounce rate, OOO trends, and interest levels.

Try Our CRM

Frequently Asked Questions

Still Have Questions ?

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What is the master inbox?

The master inbox is your one-stop solution where you can manage all your messages from different email accounts from all campaigns in one place. Instead of hopping between accounts, you get everything neatly organized in a single dashboard. It's super handy for staying on top of your emails without the hassle of switching back and forth between accounts. Plus, with features like real-time email replies, enhanced lead management tools, and customizable views, you have everything you need to streamline your email workflow and boost productivity.

How do real-time email replies work in Master Inbox 3.0?

Real-time email replies in Master Inbox 3.0 ensure you receive lead responses instantly. No more waiting around for replies; they appear in your inbox within seconds. This feature offers a complete view of customer messages across all your accounts, allowing you to engage with leads promptly and efficiently. It's a game-changer for cold email campaigns, ensuring you stay ahead and never miss a beat.

When will the Untracked Replies feature be available?

The Untracked Replies feature will launch in the last week of February, 2024. This exciting addition to Master Inbox 3.0 will allow users to track all responses, even those without the usual tags or identifiers.

Are there any restrictions on the number of custom views based on the plan?

Yes, there are restrictions on the number of custom views based on the plan you choose. Users on the Base and Popular plans can create up to three custom views. And users on the Pro and Custom plans have the flexibility to add more views according to their needs.

Can you explain how adding attachments directly to the master inbox impacts email conversations?

Adding attachments directly to the master inbox simplifies email conversations. Now, users can seamlessly exchange files like documents, images, and videos within their inbox, eliminating the need to switch between applications. This feature saves time, enhances organization, and boosts productivity by ensuring all important files are easily accessible when needed.

What keyboard shortcuts are available in Master Inbox 3.0, and how do they streamline tasks?

In Master Inbox 3.0, you can enhance your productivity with keyboard shortcuts that make managing your email campaigns easy. You can perform various actions, from assigning leads to blocking them without leaving your keyboard. You can automatically mark a lead as out of office just by pressing "O + L." Likewise, you can pause or resume a lead with other shortcuts. Whether you're replacing a lead, assigning categories, assigning tasks, or pushing leads to another campaign, these shortcuts streamline your workflow and save you valuable time.

Could you elaborate on the Sidebar feature and its organization of the master inbox?

The Sidebar feature in Master Inbox 3.0 makes inbox management efficient and organized. It offers easy navigation with categories like Inbox, Sent, Important, Snoozed, Reminders, Scheduled, and Archived. Each section serves a specific purpose: Inbox for incoming messages, Sent for replies sent, Important for marking key leads, Snoozed for temporary hold, Reminders for follow-ups, Scheduled for scheduled emails, and Archived for storing leads.

Are there any planned future updates or features beyond Master Inbox 3.0?

While Master Inbox 3.0 is a significant step forward, Smartlead is committed to continuous improvement. We're actively gathering user feedback and exploring enhancements to further streamline workflow management and boost productivity. Stay tuned for upcoming updates as we strive to deliver even better solutions for our users!

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